We're glad you're reaching out! Do you have a question about your package? Please check our FAQ below for answers to the most frequently asked questions. If you can't find your answer, feel free to contact us using the details at the bottom of this page.
Frequently Asked Questions
Where is my package?
After placing your order, it typically takes 1-2 business days to process and 3-5 business days for delivery within the United Kingdom. If this time has passed, please contact our customer service.
Where can I find my tracking code?
Once your order has shipped, you will automatically receive a Track & Trace code. Please check your spam folder, as our emails sometimes end up there. Note that it may take some time for your Track & Trace link to become active.
How can I track my order?
You can track your order using the Track & Trace number sent to you by email. Visit our Track & Trace page and enter your number to see the status of your delivery.
I am not satisfied with my package, what can I do?
Please visit our Exchanges & Returns page for instructions on how to return your package.
If you cannot find the answer to your question, you can always contact us:
Phone: +1 251 237 7569
Email: support@tryglasskin.com
Or You Can Use The Contact Form Below.